Public File

Each local commercial radio station in the UK has requirements in respect of it's music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.

This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community. Now as short term “RSL” we are not obligated to provide one.

However we would like you all to see what our aims are for the station and how you can contact us.

1. News Bulletin Schedule. To be arranged.
2. Recent News Stories covered on air. Live news feed featured on The Voice.
3. Contact details for the News Team. (Please see our Contact page)
4. The programme schedule. The Voice programme schedule can be found here.
5. The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays. Automated programming will be from 2200hrs until 0600hrs Monday to Friday. From 2100 hrs Saturday through to 0700 hrs Sundays; 1600 – 1800 hrs Sunday; 2200 hours through 0600 hrs Monday.*
6. The amount of local programming per day produced by the station. The daytime output from The Voice (0600 – 2200) is produced and presented from our Barnstaple studio. Some automated syndicated programmes will be broadcast from 2200 hours each night.*
7. Ofcom Localness Guidelines and how to complain to Ofcom. Ofcom, the Government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read by following the link at the bottom of the page.

* Note - These hours are based on programming when we are operating an RSL with local FM coverage. During periods of online-only broadcast, automated programming is increased.

In addition all local radio stations have written 'formats' that they must follow at all times. If you have a complaint to make about this station, in the first instance you should contact the Station Manager at the address below.

If you are unhappy with the response you have received, you can complain directly to the regulator, Ofcom. Their website has full details about how to do this and can be found by clicking the link here.

8. Station Contact details. The Voice’s Station Manager is Ian Starling, and our address is: The Voice, John Smale Road, Barnstaple, EX31 2HR.
9. Events/charities support or coverage. The Voice offers publicity to a wide range of local organisations and charities by providing the The Voice Event Guide and daily public service announcements, broadcast within our local live programming each day.
10. Recent programme and/or news highlights. To be listed.
11. Any other issues or areas of interest likely to impact on localness. The Voice will play a central role in this year's North Devon Festival throughout June and will feature regular interviews with festival event organisers as well as festival artists.
12. The station's playlist. The Voice plays music from the 1960’s to Today's chart hits. The emphasis will be playing a wide range of songs without a high repetition of one particular song or artist.